FAQ

How can I customize my own designs?

I accept custom orders! If you don't see the design you want on my website, contact me through Instagram or email with your custom request (Instagram is preferred for better communication).

How long will it take to ship my order?

All items are made-to-order to ensure the best quality. The time frame for order delivery is divided into two parts:

Production time: Usually takes 15-20 business days.

Shipping time: Once your order is ready, a tracking link will be sent to your email so you can follow your package all the way home. It generally takes from 10 to 15 business days, depending on location of delivery.

How do I cancel or change the order?

Orders for made-to-order or custom items cannot be canceled or changed once production has begun. Please contact me for assistance.

Do you receive shoes from customers?

No, I do not accept shoes from customers.

Can I return the shoes I ordered?

Since our items are made to order and custom-made, we do not accept returns if the shoes match the specifications you provided at the time of purchase. However, if you receive shoes that are incorrect or damaged, we will work to resolve the issue promptly. Please contact us with details of the problem, and we will take appropriate steps to make it right, including possible replacements or repairs as necessary.Since our items are made to order and custom-made, we do not accept returns if the shoes match the specifications you provided at the time of purchase.

How can I order other styles of converse shoes?

If you're looking for styles not listed on my website, please contact me directly. Besides the regular Converse 1970s, I also offer special styles like Converse Move, Converse High Heel in black or white, and Converse Platform. Reach out to me through Instagram or email, and I'll assist you in ordering the specific style you're interested in.